Dear Members and Constituents, I think corporate America’s obsession with efficiency is generally healthy. Companies create competitive acumen as waste goes by the wayside. Product prices drop as productivity proliferates. Granted, it’s not all goodness. Change can be disruptive and it seems people seldom stay in the same post for long. Institutional memory can easily evaporate and re-formed teams can sometimes struggle re-building their chemistry. Standing as an affront to the unintended negative side-effects of continuous improvement is Level 3’s own Friday Donut Club. It was 489 weeks ago today that I started this ragtag band of sugar seekers. Although the club has moved up (one floor) and around (four offices) and grown from fifteen to fifty members (with a hundred and fifty having gone through the ranks at various points in time), it has always had two constants: donuts and my fingerprints. For the past nine years and change it has been my honor to preside over this “vice”. Th
Donuts are part of the magic that makes life so sweet. I founded the Level 3 Friday Donut Club in 2004 and ran it until my departure in 2015. It had a three year run at Windstream and is now virtual, but at its peak, we had a rotation of 50+ folks who brought donuts every Friday. We had three simple rules: (1) five dozen (2) boutique shop donuts (3) by 8:00 am. This blog memorializes these e-mails to share my thoughts (and, once upon a time, announce the donut arrival). Have a happy Friday!