Dear members and constituents, How about them re-orgs? I, for one, think all this attention being given to fixing our service delivery woes is spot-on. The division of GNS and MNS was tactical in nature and one that eventually needed to disappear. The division of customer-facing operations by customer-facing group looked good on paper, but it is apparent that was an idea before it's time (and it may yet make sense in the future once integration is complete). It is, however, the creation of project Kairos that has been the biggest source of curiosity for me. Named after a Greek god I had never heard of before (apparently Zeus' youngest divine son). Also the brief moment during which things are possible. I figured there was a brief window of opportunity to come-up with an unofficial, unapproved and unsanctioned logo for this project. And here it is. Also here, are the donuts. TimeWise has arrived with donuts from LaMar's (Courtnee Ulrich is in Hawaii). Now is the opportune mo...
Donuts are part of the magic that makes life so sweet. I founded the Level 3 Friday Donut Club in 2004 and ran it until my departure in 2015. It had a three year run at Windstream and is now virtual, but at its peak, we had a rotation of 50+ folks who brought donuts every Friday. We had three simple rules: (1) five dozen (2) boutique shop donuts (3) by 8:00 am. This blog memorializes these e-mails to share my thoughts (and, once upon a time, announce the donut arrival). Have a happy Friday!