Friends, In this hyper-connected, über-kinetic world we live in, it’s easy to lose your bearings. One can be forgiven for getting confused now and again. Like the time I accepted a job in Yellowstone National Park (Wyoming), thinking I’d be going to Yosemite National Park (California). Or the time I had a meeting at Inverness Park (south Denver) and arrived promptly at Interlocken Park (north Denver). We live in a complex world and often fall into the trap at judging things too quickly -then moving on (who has time to examine everything anyway?). Expert after expert tell us it’s more effective to take a step back, deconstruct the problem and challenge our assumptions –but these experts don’t have 200+ e-mails sitting in their inbox every day. And so, we continue to think in a linear fashion. To borrow process reengineering speak, we pave cow paths instead of engineering efficient roads. In this time of year when we start to consider new year’s resolutions, I hope you will take...
Donuts are part of the magic that makes life so sweet. I founded the Level 3 Friday Donut Club in 2004 and ran it until my departure in 2015. It had a three year run at Windstream and is now virtual, but at its peak, we had a rotation of 50+ folks who brought donuts every Friday. We had three simple rules: (1) five dozen (2) boutique shop donuts (3) by 8:00 am. This blog memorializes these e-mails to share my thoughts (and, once upon a time, announce the donut arrival). Have a happy Friday!